Support
Straightforward support for straightforward equipment.
Find setup guidance, safety information, and order help — or contact the team directly.
Support categories
Quick-start guide
Setup steps for getting the Mitter Soaker connected and working.
Safety information
Required reading before operating pressure-washer equipment.
Compatibility help
Not sure the Mitter Soaker fits your setup? Send us your equipment details.
Product care
Inspect the tool and fittings before each use, and store it clean and depressurized.
Order and shipping help
Track an order, view order history, or get help with a shipment.
Contact support
Reach the team for anything not covered here.
Getting started
Quick-start guide
Connect the appropriate pressure-washer quick coupler, confirm the connection is secure, and follow the quick-start guide included with your Mitter Soaker.
The full illustrated guide is coming soon. Every Mitter Soaker ships with a printed quick-start guide in the box.
Safety
Safety information
- Follow the pressure-washer manufacturer's instructions.
- Wear appropriate eye and hand protection.
- Depressurize the system before connecting, disconnecting, inspecting, or servicing the tool.
- Confirm all fittings are fully secured before applying pressure.
- Never point pressurized equipment toward people or animals.
- Inspect the tool and fittings before each use.
- Do not use a damaged tool.
- Use only within the verified operating limits published by Tunnel Mend Systems.
Orders
Orders and shipping
Signed-in customers can view order history and status in their account. Guest customers can use the order-status link in their confirmation email. If tracking information is missing, contact support and we'll help.
FAQ
Frequently asked questions
Product use
The Mitter Soaker is a pressure-washer-powered tool designed to help commercial tunnel operators clean hanging mitters while they remain installed.
The Mitter Soaker is designed to help clean a full set of tunnel mitters in approximately 15–20 minutes. Actual time varies with tunnel layout, buildup, pressure-washer performance, and operator method.
No. The Mitter Soaker is designed to be used while the mitters remain installed in the tunnel.
No. The tool is powered by a compatible pressure washer.
No. It is designed to clean using water alone.
The product is designed to be straightforward to use. Operators should still read the quick-start guide, follow all safety instructions, and verify the pressure-washer connection before applying pressure.
Compatibility
The Mitter Soaker is intended for compatible pressure washers using the approved quick-connect setup. Because pressure-washer fittings and tunnel configurations vary, review the current compatibility specifications or contact Tunnel Mend Systems before ordering.
It is designed around standard commercial tunnel-mitter setups, but equipment configurations can vary. Review the current compatibility information or contact us with your setup if you are unsure.
Construction
The main body is additively manufactured from engineering-grade carbon-fiber-reinforced nylon and assembled with metal fittings. This process supports the specialized internal geometry and low-volume production required for the tool.
Ordering
Yes. The Mitter Soaker ships fully assembled.
One assembled Mitter Soaker, one quick-start guide, and one Tunnel Mend Systems sticker.
Yes. Bulk pricing may be available for larger orders and multi-location operators. Available tiers will be shown on the product page or provided by the sales team.
Shipping
Tunnel Mend Systems currently ships within the United States.
Can't find what you need? Contact the team.